Find all hotels by Highgate Independent in Miami Beach, FL from SAR 865

"Organized well"

"Yes"

"At this time of year it’s forgotten that it’s meant to be a hotel and has overwhelmingly prioritised being a bad night club. Dreadful pounding techno such that the windows in our room vibrated till 11pm. To add insult to injury we’d paid extra for an ocean view room. Staff were indifferent. No late check out as a blanket policy. I think we were an inconvenience "

"There was no water in the room , room service didn’t answer in the morning to order coffee , trod 5 times they keep transferring me and finally gave up , I won’t stay there again "

"El desayuno deberia ser mas variado despues todo muy rico "

"The property was very beautiful. Location was amazing. The restaurants and bars around were fun and good food but the valet parking is ridiculous its very expensive and you have to walk around the corner to get your car and bring your luggage and carry it very inconvenient for such a nice hotel."

"Bath tub got stuck bathroom not well bath tub roster "

"Hotels.com and this hotel refused to respond to inquiries. Their customer service process is so fractured, we were unable to address our concerns about a reservation for weeks. End result, they charged for a stay I wasn’t even able to check in. I reached out multiple occasions to cancel or address the issue. Beyond offended by both organizations. Please do better and best of luck in all your future endeavors… leave me out."

"We love, love, love the 1 hotel in Miami. The facilities are immaculate, the staff are accommodating and friendly, we’ve always had a gorgeous room when we’ve been there. We had a very small issue with our showerhead- my husband reached out to the concierge and it was fixed immediately while we were at dinner. I had a great, very relaxing prenatal massage and enjoyed meals at all of the restaurants on the premises. If you’re in Miami and want to be on the beach in the lap of luxury, go to 1 hotel!"