Find all hotels by Independent in Maxcanu from SAR 281

"Friendly staff. Great service. Good food. Relaxing place. Very good service. "

"This Hacienda was recommended by a good friend of mine in Merida. I stayed for 8 nights in the Casa Maya, right at the beginning of the Botanical Garden, close to the pool and the main building. It was fabulous—clean, lovely toiletries, a very power shower, and the most luxurious bed! I was welcomed to the Hacienda family immediately upon arrival by Lilia. Lilia, Maria, and Kimberly were always around at the main building for anything I needed—and I was always greeted with warm smiles by all. I am a vegetarian, and I have to say, the food was outstanding at the restaurant—fresh, local fruit, vegetables, and herbs from their garden. Daniel, Alexis, Mariano, and Fidel always made sure I had everything I needed for daily breakfasts and dinners and while at the pool as well. I had one spa treatment during my stay that was wonderful—a cranial massage from Guadalupe. The Hacienda also offers an array of tours (I did 3 that were free but made sure a tip was given). Hector did a great job taking me around the Hacienda and providing me with its history. Henry took me through the botanical garden and was fantastic at explaining the uses of the medicinal plants. He also took me to see Pedro, keeper of the melipona bees—they are so incredible! And the bird watching with Jose was outstanding!!! The rest of the staff—Anna, Irma, Manuel, Caesar—it was a true privilege to have received all the genuine caring from everyone there. What a wonderful experience I will never forget."

"Excellent value for money. The hosts were welcoming and keen to help. This is a fairly simple establishment but the rooms were spotless, with clean linen; everything worked there was free WiFi, hot water and the rooms were well lit. Quiet at night. We had use of the balcony from which to watch the sunset, the pelicans and even a pod of dolphins. The only change I would make is to add a non slip mat outside the bathroom. I slipped stepping down with wet feet. "

"Everything was very clean and the shower was great - plenty of hot water. There was an issue with the shower in our room initially, but we were able to move right next door, no problem. The staff was very helpful. "

"Very good overall !"

"Clean, beautiful, friendly, perfect atmosphere and activities too."

"Excellent staff, delightful room. Nice pool and lovely grounds. Lovely restaurant with varied menu and very good food. "

"Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio. "

"Comfortable large units with two double beds. Great breakfast included but dinner was simple with few choices. Limited restaurants in the town. Communication was limited--no map of area and no receipt for cash payment. Walked on short trail that had no signage or map and ran into what looked like an old Mayan stone house."