"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"We had a really relaxing stay here. For the price we paid, the food and service were exceptional. There were two private onsens that can be reserved, each with its own charm. Additionally, there is a bus stop right next to the ryokan, making this a convenient base for exploring the region. Would highly recommend it!"
"We had a really relaxing stay here. For the price we paid, the food and service were exceptional. There were two private onsens that can be reserved, each with its own charm. Additionally, there is a bus stop right next to the ryokan, making this a convenient base for exploring the region. Would highly recommend it!"
"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"
"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"
"Nice location and off the beaten path. An easy 15 minute drive to most things we wanted to see; zoo, central Nagano, Nagano station. Easy parking, nice relaxing hot bath on balcony. It was an older Ryoken but maintained and Friendly staff. "
"Nice location and off the beaten path. An easy 15 minute drive to most things we wanted to see; zoo, central Nagano, Nagano station. Easy parking, nice relaxing hot bath on balcony. It was an older Ryoken but maintained and Friendly staff. "
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."
"Our Japanese style room was a great experience with an amazing view of the mountain, river, and waterfalls. The half board dinner and breakfast were excellent meals and they accommodated our vegetarian diet (with advanced notice). And best of all the numerous hot spring options were so relaxing and amazing. Had we known it would be so great we would have stayed longer!!"
"Our Japanese style room was a great experience with an amazing view of the mountain, river, and waterfalls. The half board dinner and breakfast were excellent meals and they accommodated our vegetarian diet (with advanced notice). And best of all the numerous hot spring options were so relaxing and amazing. Had we known it would be so great we would have stayed longer!!"
"This hotel located on the remote area and you need to drive here. If the hotel is good, it's worth for it. However, there are few points you need to consider if you want to book this hotel.
(1) No bottled water provide
(2) Poor customer service and poor English, you cannot communciate with them if you dont know Japanses.
(3) If you ask questions to front desk, they try to avoid listening because it is English.
(4) The time slot of spa is very limited
(5) The nice view spa is public spa and you...
"This hotel located on the remote area and you need to drive here. If the hotel is good, it's worth for it. However, there are few points you need to consider if you want to book this hotel.
(1) No bottled water provide
(2) Poor customer service and poor English, you cannot communciate with them if you dont know Japanses.
(3) If you ask questions to front desk, they try to avoid listening because it is English.
(4) The time slot of spa is very limited
(5) The nice view spa is public spa and you...
"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."
"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We stayed here as a family of 5 (2 adults and 3 kids - 10, 6 and 4) in the traditional Japanese room. We didn't get in till 6ish and left early so we could get to Kamikochi but I wish we had of added another night or at least got there at check in time to make the most of the facilities.
Unfortunately we didn't have time to use the onsen.
The traditional room is set up for tea when you arrive and then the staff comes back later to make the beds for you. The kids loved the experience. We were also able to wear the yukata to dinner. You can call down for kids ones to be brought up.
Staff were lovely. We hadn't booked a food package as I have picky eaters but we went to the dining area on level 1 and were able to order a Japanese set meal for my husband and I and the kids had chicken nuggets, spaghetti and ice-cream.
Highly recommend"
"Fantastic stay which totally exceeded my expectations!
Location:
* Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal
* About 15–20 minutes walk from the main attractions like Matsumoto Castle
* Lawson and Family Mart convenience stores at your doorstep
* Safe and quiet neighbourhood
Rooms:
* The room was surprisingly spacious and very clean
* Beds are really comfortable
* The hotel provides guests with their owj junbei to wear in the room and around the hotel premises
Amenities and service:
* Staff were very friendly and helpful; check-in was a breeze
* I was totally amazed at the buffet breakfast which featured such a delicious variety of Japanese dishes. Really really good and one of the highlights of my stay
I would strongly recommend this hotel to anyone staying at Matsumoto!
"
"Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants.
The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!"
"Loved this location. Walkable to the train station with all the perks of a typical Onyado Nono accommodation. This location is perfectly maintained, the staff is friendly, and the food is exceptional. One of our favorite Dormy Inn experiences in all our travels. You won't regret staying here!"