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"Charming hotel. Very good staff."

"We were greeted by a very kind receptionist who was very helpful. The room was clean and comfortable. "

"It was a beautiful hotel with friendly and helpful staff. "

"Nice option with great location"

"Room was great location perfect and wonderful staff"

"The hotel is mostly trying to be automated. Staff was helpful. Room was fantastic and well equipped. The hotel also gives you a code to use transit in Bern for free. No parking available on site when I went so I had to scramble. But the hotel was still a great value. "

"This was the first hotel where I received a WhatsApp message from the front desk before check-in, a thoughtful touch that made arrival smooth. The check-in experience was very welcoming and we were served hot lemon tea when we arrived at night. The room was cozy and comfortable. Although there was no kettle initially, the staff responded quickly to our request. Overall, a lovely stay with warm hospitality."

"Amazing room, beautiful hotel, excellent staff. "

"Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back."