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"Helpful front desk. "

"Nice room, really clean. Near the end of the corridor so the room was pretty quiet. The air conditioning worked fine. All the staff we interacted with at check-in and subsequently were super polite and helpful."

"This is my second stay at this hotel and I will always stay here when I’m visiting Bern. It’s a lovely true 5 star property and the staff are always so welcoming. I would like to say a special thank you to Luca on reception for all his help yesterday and lovely conversation. "

"Large room, good furniture & bed, good cosmetics "

"The hotel was excellent. We had a family room with private bath. They included portable fans, which was really nice during a heat wave. Hotel was right next to a tram stop, so very easy to get around."

"This hotel is located in a lovely area with easy access to tram lines, making it very convenient to explore the city. The neighborhood felt safe and had a nice atmosphere, with cafés, shops, and other amenities nearby. The room was clean, quiet, and very comfortable, and was everything we needed for a relaxing stay. The staff were friendly and helpful, and check-in was smooth and efficient. Overall, it was a pleasant experience and great value for the location. We’d definitely consider staying here again! "

"Excellent service. Clean rooms. Good breakfast."

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"Very nice on everything "