Find all hotels by Independent in Matfield

"This hotel is ideally located for Brands Hatch, HOWEVER, it is tired and dated, the Racing Bar has no atmosphere and feels very stark and clinical, I didnt try breakfast but it looked mediocre, Parking is extra per day, and avoid Rm280 as it overlooks the waste and bottle bins and is the smoking area for staff."

"C'était très bon, sauf le jus d'orange, c'était plutôt de l'eau que de l'orange !! L'extérieur était très agréable pour y prendre une boisson et un gâteau. "

"Outstanding responsiveness and customer service by duty manager Damian and his team. We'd booked the wrong date for a training course, and the HI team sorted and set up a room in extra quick time to exactly our requirements. Brilliant work, and massive thanks."

"A clean room with very friendly staff"

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "

"Really clean everywhere , lovely big room , powerful shower , comfy massive bed . Balcony was a bit small but beautiful view of the golf field "

"Room clean, check-in quick. Used again as a stop over in Kent before crossing into France and perfect for this."

"Didn’t stay for breakfast, had to go on our journey, parking good also able to charge our car up too"

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"