Find Hotel with a Concierge in Malcantone

"E stato favoloso, come descritto con le 5 stelle in tutto siamo stati molto contenti. Anche Andrea, Ana e Federico sono stati estremamente gentili e ci hanno aiutato come potevano. Stiamo gia facendo i piani per tornare di nuovo a Lugano e naturalmente nei vostri appartamenti. "

"The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22...