"Great experience at the hard rock hotel. Very clean, staff super nice and helpful. The property was perfect right in the center of downtown, easy to get a taxi, Uber, train station the bus. All perfect 👌"
"The room was large and comfortable. The beds were a bit worn for a 5 star hotel. We had an issue with a woman at the reception for giving us a hard time in getting the gift card owed for the Expedia reservation. She had a bad attitude and was almost making time to not provide the gift card owed."
"Excelente hotel en todos los servicios también su excelente ubicación con un supermercado a la par y tren de cercanías a pocos pasos muy limpio camas demasiado cómodas , baños muy nuevos y avanzados, te ofrecen mucha agua para beber gratuita y los precios muy bien para el buen servicio y las instalaciones todo superó mis expectativas volvería siempre!!!"
"Hotel staff were great and helpful. The location of the hotel was close to everything and was able to walk everywhere easily. A perfect stay in Madrid."