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"This hotel is 10/10 the staff the room the restaurant and especially the spa were amazing! we had a very easy check in and our bags bought up to our room. I had notified the hotel it was my boyfriends birthday so we received 3 birthday cards in total from the main hotel W restaurant staff and the spa. We had a lovely relaxing two days stay and will definitely be coming back. Would also like to mention the guest relations manager think his name was Craig but he was amazing and very accommodating when I had a few queries on my bill when checking out."

"Breakfast felt rushed, I would have liked more time after my cereal before the cooked breakfast arrived, even when I asked the waitress was back after a few minutes asking if I was ready to order. This was midweek and there wasn't many guests. When more did arrive for the weekend, it was all a bit too frantic and didn't leave a relaxing breakfast experience. The room was small but clean and the bed very comfy and we were supplied with a bottle of water as well as the usual hot drink facilities."

"Lovely clean room and had everything you needed. Staff friendly will definitely go back sometime "

"Excellent stay,lovely size swimming pool,very friendly and helpful staff,breakfast was excellent too,great views into lake Windermere,food in restaurant was excellent quality all good I’d highly recommend anyone to stay here."

"Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room! "

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Very relaxed atmosphere and staff always polite and helpful - brilliant location for an overnight stay being actually on the motorway but once at the hotel you wouldn’t know it. "

"Hotel was fab and great location "

"The park was nearby, the lakeside setting was fabulous and the staff lovely. The food was good, especially the breakfast was sensational. The dining room/ restaurant was a bit institutional and soulless. It was strange that the bar could have run out of plain crisps, indeed all crisps but the most exotic of flavours by Saturday lunchtime of a busy weekend. Someone with a bit of initiative could have run across to the Aquarium cafe and scooped up their's. But that is a minor detail. The cosy room was of a good size with a bath. ."