Find hotels near Luminous Lagoon, Falmouth

"Staff "

"My family and i had a great time, the staff were exceptional. Place were clean especially our host on the first night. I think her name is Tara kay beautiful soul, very helpful. I definitely will be back."

"The was and is best resort that weve stayed at. They definitely raised the bar with customer service, food and over all attentiveness to their guest. The amount of effort and services they have provided since Hurricane Melissa had been top notch."

"It was a comfortable stay. At 1st I was shocked that there was no AC in the front but once we turned on the AC units in both rooms it did cool down the place for our comfort. A plus was that there was coffee available for use and some other snacks that the host provided. I did have an issue with the shower not getting hot the 1st day but the host responded very quickly and had her handy man on site immediately. There was a switch on the wall across from the bathroom that needed to be turned on but after that hot water instantly. I appreciated the host allowing me to extend the checkout time an additional hour."

"Very nice "

"Overall impressions of property was fantastic, great, comfortable, clean, spacious. Pool & spa - kids loved this! Co-host Cee Cee - kept regular check-in with us. Challenges- broken/cracked kettle not replaced during our stay - had to boil water on stove/ cooker. Had power cut which caused damage to water heater - no hot water for a week but maintenance man came and sorted very quickly! Driver - time management was an issue - he made arrangement to go shopping but failed to appear. Suggestions - maybe provide a ‘welcome pack’ containing light provisions e.g water, tea, coffee, juice (travelled from UK to JA - a very long journey)!; also provide a list of local places to go/things to do. Overall a fantastic holiday - we all enjoyed! Would recommend property and definitely stay again. Thank you! "