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UMass Lowell Inn and Conference Center

2.5 star property
Downtown Lowell's UMass Inn and Conference Center offers a perfect start with continental breakfast and spaces to connect or unwind on the terrace

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Travelers find a welcoming atmosphere at the UMass Lowell Inn and Conference Center in Downtown Lowell. The property serves continental breakfast and features a cozy bar for evening relaxation. Guests can stay connected with WiFi or recharge with a workout at the gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Cable channels
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Downtown Lowell, a neighborhood in Lowell, UMass Lowell Inn and Conference Center is near a train station. Lowell National Historical Park and Howe School Museum are local landmarks, and the area's natural beauty can be seen at Lowell Heritage State Park and Great Brook Farm State Park. Looking to enjoy an event or a game while in town? See what's happening at Edward A. LeLacheur Park or Cyclones Arena. Visit our Lowell travel guide
Map
50 Warren Street, Lowell, MA, 01852

What's nearby

  • Aerial view of UMASS Lowell in early winter
    University of Massachusetts Lowell
    2 min walk - 0.2 km
  • The Old North Bridge over the Concord River in Minuteman National Park, Concord, Massachusetts
    Concord River
    2 min walk - 0.2 km
  • Lowell Memorial Auditorium
    5 min walk - 0.4 km
  • Lowell National Historical Park
    8 min walk - 0.7 km
  • Tsongas Arena
    11 min walk - 1.0 km

Getting around

  • Lowell Station
    15 min walk
  • Lawrence, MA (LWM-Lawrence Municipal)
    26 min drive

Restaurants

  • Pizza Hut
    4 min walk
  • Rizzo's Roast Beef and Pizza
    6 min walk
  • Mandarin Asian Bistro
    4 min walk
  • Espresso Pizza
    3 min walk
  • Dunkin'
    5 min walk

About this property

UMass Lowell Inn and Conference Center

Hotel located in Downtown Lowell
Consider a stay at UMass Lowell Inn and Conference Center and take advantage of free continental breakfast, a terrace, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • Free self parking
  • An elevator, a computer station, and luggage storage
  • Wedding services, concierge services, and smoke-free premises
Room features
All guestrooms at UMass Lowell Inn and Conference Center feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and room service.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0009331600
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

UMass Inn
UMass Lowell Inn
Umass Lowell Hotel Lowell
Umass Lowell Conference Center
UMass Lowell Inn and Conference Center Hotel
UMass Lowell Inn and Conference Center Lowell
UMass Lowell Inn and Conference Center Hotel Lowell

Frequently asked questions

Is UMass Lowell Inn and Conference Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at UMass Lowell Inn and Conference Center?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at UMass Lowell Inn and Conference Center?

Check-out is at noon.

Where is UMass Lowell Inn and Conference Center located?

Located in Downtown Lowell, this hotel is within a 5-minute walk of University of Massachusetts Lowell and Lowell Memorial Auditorium. Merrimack Repertory Theater and Concord River are also within 10 minutes. Lowell Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

UMass Lowell Inn and Conference Center Reviews

7.8

Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 157 out of 494 reviews
Rating 8 - Good. 200 out of 494 reviews
Rating 6 - Okay. 84 out of 494 reviews
Rating 4 - Poor. 27 out of 494 reviews
Rating 2 - Terrible. 26 out of 494 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was clean. Beds were comfortable. Front desk staff were very nice. Bar staff seemed annoyed that we asked for a drink. He was dismissive when I asked him a few questions about the area. So we left after our one drink. Continental breakfast had no coffee brewed or muffins ready. Waited about 20 minutes before someone came out with coffee. Only stayed one night. Price was right and it was very quiet which we liked. You get what you pay for here.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay in room 213. It is next to a hallway door that you hear shutting over and over.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The rooms were outdated. The heat could not be adjusted in my room so it was hard to sleep.
Stayed 1 night in Nov 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
There is nothing paricularly good or bad about this place. it's a good value for Lowell. The rooms were a bit old, things seemed a bit dated in places. The location is great, right near downtown/ the canals.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. I will recommend for the future Thank you
Stayed 1 night in Nov 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenience, cleanliness & comfort

Loved staying here! The location was perfect to anything in downtown. We were able to walk to all of our destinations. The front desk staff was so friendly, organized and helpful. I would definitely recommend this hotel if you are staying in lowell
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

I liked the fact that the hotrl was central anf the food at the bar was tasty. The room was clean, but the breakfast was a little disappointing. It was very basic.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There are mice and the management know about the problem Also Aunts are everywhere in the room
Stayed 4 nights in Aug 2019

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay there again!
Stayed 1 night in Aug 2019

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Tired but reasonable

This was a tired hotel!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and pillows. Very nice lobby area. Housekeeping knocked on door to clean room even though do not disturb was on the doorknob. Sink faucet was broken. Manager was very nice and seemed concerned. I would be happy to stay here again. I wish they had rooms available for the public for the Lowell International Folk Festival.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, clean and good staff . The location was awesome close to a lot of things
Stayed 1 night in Jul 2019

6/10 Okay

Mylene

Not my fav

It was so-so. We asked to change room because there was a few bugs splattered on the walls but not yet cleaned up. Plus a few live spiders were on the walls. They did accomodate us with another room. That room was bug free but the toilet seat so yellowed of urine we did not wanna seat on it nor take a bath. Plus....we missed the breakfast since they did not mention to is that they stop serving it at 9h30am. Carpet do not seem to be steamed clean very often and the beds are so-so comfortable. The rental rate was very good so I guess I should not expect too much for that price.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve every stayed at. Our room was dirty and had a mouse in it. When I called the front desk I didn’t get an apology I got asked if I wanted maintenance to come or if I wanted a different room. No shock no worry at all. They gave me a new room that had mouse droppings under the bed. Thank goodness for Expedia who refunded my money and I found a better hotel elsewhere.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
We stayed in the section that is student housing during the school year. Then they switch out the furniture and turn it into a hotel room. Beds were comfortable and clean. Clean towels were supplied every day. Shampoo, conditioner, lotion and soap were provided. No hairdryer. Breakfast was only a cold one however it included orange juice, fresh fruit, yogurt, bagels, netragrain bars and small pastries. There is coffee, tea and cold lemon water 24 hours a day
Stayed 3 nights in Jul 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 into 2

We enjoyed our stay so much that we stayed an extra day. The only improvement would be to increase the wi fi strength.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean but the sensor light in the room went on twice and lit up the room in the middle of the night which was a little off putting
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was clear tap over a plug and the room needed to be updated. The more frustrating part was that I had requested a walk in shower handicap accessible room for my grandmother. When I got there they had had her in a standard room . The girl at the desk was rude and was unwilling to switch the room for servers minutes before I told her we would file a complaint. She then put her in a handicap accessible room but it didn’t have the walk-in shower so we had to switch to A third room. This was s problem because she can’t lift her feet which I told her at the desk. This was really hard for her as it meant lots of steps and multiple returns to the front desk. When she got to the room finally it was very nice and had a good view. The manager at the bar was amazing, helping my kids find food they could eat and made a dessert for them even though it was served that day.
Stayed 2 nights in Jul 2019

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one night stay. We ate in bar. Food was good. Room was fine for a one night stay. Really need to think about putting a hair dryer. Mini refrigerator and small microwave in every room, regardless of length of stay. If cant accommodate those items in each room, then don't advertise as such. Say right out you don't have them. Would stay again.
Stayed 1 night in Jul 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umass Lowell Inn

I was happy with the comfort and cleanliness of our room. It was just an overnight stay. The continental breakfast was good, and was not missing any expected items. Also I did notice that items were replenished as needed.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed here 3years ago + it was much better. This time the bathrooms had black mold under the sink rim + in the shower. No answer at front desk. Adjoining room people were very loud fighting + slamming doors till 2am. Did not feel safe! Had to change room for night 2. Ice machine very loud + leaking water;slippery floor! No water for coffee pot in room? Breakfast was granola bars, rotten fruit, very strong undrinkable coffee. Smoking 10 feet from entrance Nasty! Very disapointed! Would never have stayed here if I knew it was so bad! Waste of my money!
Stayed 2 nights in Jul 2019

8/10 Good

jan

Liked: Cleanliness, property conditions & facilities, room comfort

Prisvärt

Hotellet används normalt för universitetet men under sommaren öppnas det också för fler vanliga gäster. Fungerar bra och är mycket prisvärt allra helst under sommarmånaderna. Har du stora krav på service ska du välja något annat, vill du ha en bra säng i en säker miljö för ett bra pris - då är detta ett bra val.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price.

It was a great stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a beautiful hotel. Amenities & food were very good. Loved the local. The hotel was much more luxurious than reviews suggested.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
At check in, we had to hunt for the desk clerk. He was very courteous, once found, and did a good job as the bartender. The room was in poor condition, with sticking closet doors, missing hair dryer, mildew on the shower curtain and dents in the wall. Continental breakfast was disappointing, without many choices. A few hard cooked eggs would be easy and not very costly.
Stayed 1 night in Jul 2019