"I booked this hotel for my husband, taking our son to a Laker’s game for his birthday. I knew there wasn’t much time between their flight landing and tip off, so I booked this hotel because of its convenient location. They arrived for check in and were given a key, when to room to drop bags- key didn’t work. Went down to front desk, rekeyed card, back up to room, still didn’t work. Back downstairs, told not to put key by phone- which he hadn’t- back up to room, didn’t work. Back downstairs,...