"Good customer service (I had to extend my stay but change rooms, the cleaning staff moved by baggage between rooms for free). Overall clean and well maintained. The only warning I have is that the heat build up is pretty bad in the rooms and there is no air conditioning, just windows that you can open and a fan provided. I would recommend it for the cooler months but avoid it come mid June through September."

"Had a great stay and appreciated having a kitchen and an m&s right at the entrance to the street to the hotel!"

"Loved the space! Super secure, great location. Close to a tube station and many shops."

"The location of the property was the only thing that appeared to be valid. The room itself did not match any of the pictures. The view was definitely not of anything you could see outside. There was a courtyard as part of the basement you are staying in a basement flat when you rent this apartment. The baseboards are unfinished even the countertop is unfinished. The floors are so dirty. It caused the white towels to become black and dirty. We were able to see where they kept the 'clean' towels...

"The hotel pictures are completely different from reality compared to what’s on the website. When you actually get there, you'll discover that the hotel is very ordinary—below average, even. The rooms are extremely cramped, and there is no real difference between the executive rooms and the other types; basically, these tiers are just an excuse to charge more money. Furthermore, the bathroom is tiny, there is no washbasin, and there is no air conditioning or fans during the summer. Cleaning is...

"Fantastic accommodation and setting. We loved our stay in the copper castle. The hosts have thought of everything to make your stay as enjoyable as possible and the goats outside the accommodation are very friendly!"

"The room was pretty big for the cheap price. It smelled like cellar in the room, but it was okay. Free coffee and tea was really nice. Would recommend it."

"Accessibility to tourist attractions was great. Walkable to train station."

"Beautiful place, fantastic for a break with kids. We will definitely check in again!"