"No wifi, just elevator functionality for 2 week… not the Ace I was used to. Staff all ways good though "

"the front desk was very rude"

"No breakfast served. There's an unappealing kiosk in the lobby but it was uninviting in my opinion plus super expensive. There's a coffee shop across the street (right after Michael's) that doesn't look fancy from the outside but their food is excellent. I had breakfast there for $6 which included coffee, Greek yogurt and an amazing banana nut muffin that was out of this world. The name is Certé...super good coffee too."

"There are so many places outside and inside the property the restaurant next-door called GAIA was a very good vibe. If you are planning to go shopping, this is the perfect place to stay because I was about 10 minutes or less from everything and everywhere I wanted to go. The staff was exceptionally friendly. They do focus on customer service and this is very rare for a place like in New York City. I travel here pretty often in different cities, and I would say that this has been the best...

"Every thing was well. "

"Very close to all the Times Square activities. Easy to find and get around. The staff were amazing! Would stay here again for sure. "

"They need microwave in rooms for business traveler or area to reheat food/ warm drink in am or due to cold"

"Excellent place to stay, staff went out of their way to make you comfortable. "