Find all hotels by Highgate Independent in Long Beach, NY from SAR 612

"Good points: great location. Pretty lobby. Bad points: the HVAC is poor; the room is a constant 76°. The granite of the bathroom sink is cracked with sharp edges and stone dust in the bathroom. Very poor water pressure in the sink; just a trickle. Shabby furniture. Stained carpet. Uncomfortable room in many ways. "

"Very clean and friendly staff who are always available to help"

"There was no TV remote in the room and they said it’s a recurring issue of not having remotes for rooms. They had no engineer on site to provide a remote which is odd that they needed a building engineer for this. I don’t recall the last time I stayed at a hotel where I couldn’t access a TV. She said I could take it up with management My room was missing soap when I checked in as well. "

"Everything was great! "

"My room was nice and clean "

"The hotel overall is in a great location for accessing all the main tourist stuff. Room was comfortable and quiet. The lifts however are a nightmare!! Terrible system. The hotel is very ‘vibey’and young. Nothing wrong with this if that’s what you’re after. Didn’t cause us any issues but probably not what we would book next time. The coffee shop next door and the credit allowance were a really nice touch to the visit"

"The room is too small but clean. The location is excellent."

"The hotel St James is our go to when in Manhattan. Convenient, good value, wonderful staff. The only thing on this trip was that the mattress was quite uncomfortable. We will still stay here again though as we’ve never had this issue before. "

"It was a great stay with such a kind staff! "