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"We booked Bay Inn through Expedia based on the photos and listed amenities, but the property did not match what was advertised. Our first room smelled heavily of cigarette smoke and was missing the advertised refrigerator, microwave, hairdryer, and telephone. We were moved to a second room, which also smelled of smoke. A third room finally didn’t smell, but it was still missing the refrigerator, microwave, and hairdryer, proving this wasn’t an isolated issue. The hotel is in various stages of...

"German cockroachs"