United States of America Vacations from SAR7,233

Woke up to construction banging at 7:30 am. Check out time is 11. I feel that you could suspend any hammering or severely loud machinery use before that time. We called the desk- they were not only unapologetic they said there was nothing to do and didn’t care that our paid stay was being disrupted. Wont stay again which is sad because we stayed before and liked the property. Also the Ondori restaurant was a let down. Ate there before and the food was hauntingly good so we returned. The meat was overly velveted where it was perfectly crispy and flavored before. Taste wasn’t the same. To top it off we were put into the front corner by the exit and all the casino and wait line noise. Meal was RUINED when a large family walked up with BO that stank so badly. The front area having the open area just let the smell invade our table. Stopped eating wait forever for a server. When one never came and I got tired of listening to the 7-8 children screaming and playing RIGHT next to me on the other side of the “wall” wooden screen I had enough. Got up and told the staff at the desk the family was loud and smelly and ruining my meal and I wanted a check and to leave because it had been that long without any waitstaff checking in after giving us our food. Overall I gave the okay rate only because the security was nice for no reason and the bathroom looked newly renovated. The service needs to be greatly improved otherwise. Again. Not a returning customer.

Everything was wonderful the staff, the room, and the scenery.

Yes it was good! The rooms could use an upgrade like microwaves in rooms. An fixing the patio window in eoom 2528 were that the window doesnt shake an make noise because of strong winds an excessive draft in room! Otherwise my stay was pleasant

Easy self check in kiosk, clean room & decent places to eat. Would definitely stay again.

A wonderful hotel with everything that you need and great restaurants we don’t have any complaints about it. I recommend it 100%