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"Location is great, room is spacious and well appointed."

"Fantastic property and hosts! Highly recommend!"

"The hotel is really nice. The restaurant that is located inside the hotel offers good food. There’s valet parking but the hotel doesn’t have their own parking."

"Great location, clean and updated."

"We truly enjoyed our stay there. The room was very clean, and the staff was very kind and accommodating."

"Run down older building. Located in a dirty, scary, low income area."

"We’ve stayed at the Lord Nelson many times when visiting our daughter while she was at Carlton University. However this last time wasn’t so great. Our room was right by the elevator so we were kept up throughout the night by loud unruly guests returning to their rooms in the wee hours. Add to this our room had a person letter for another guest left in our room and the bathroom had hair all over the floor making us believe we were in someone else’s room. Not the experience we had grown to expect."

"Very clean, room was large and comfortable. Restaurant is good, staff was friendly. Since this is on Rideau street it was noisy at time during the night, and the location, while great for walking, is very busy."

"Would have liked a comfort height toilet in the bathroom."

"Small rooms. Poor wifi and limited TV channels."

"Gold level -fantastic Worth the extra money "

"The suite was great and the espresso bar in the lobby had a European vibe."

"Excellent, small, owner-run hotel in the heart of downtown Ottawa. Rooms very very clean."

"Everything was great"

"Confusing info from front desk, breakfast was a bit disorganized…otherwise excellent."

"Clean room welcoming staff"

"Loved everything about the Andes. A sophisticated upbeat hotel located in the Byward Market."

"Had a good stay and enjoyed the club perks."

"It would have been nice to know the restaurant and lounge were closed for renovations. Coffee shop closes at 1:00pm."