"I stayed here for 1 night only with my mom. The overall maintenance of the hotel needs sprucing up, it is very shabby in areas. The breakfast room was lovely, no complaints here. The room we stayed in could do with a bit of TLC, the curtain lining was all torn, the walls needed painting and the draws in the dresser won't open unless you open the wardrobe door first.
I called about 3 days before our stay to check everything was ok and ask a few questions - one was about electric car charging. I was told it was a first come first serve and I couldn't reserve a space. When we arrived the 2 electric spaces were occupied, one car charging but the other wasn't even an electric car! I asked at reception if they could find out who it was and ask them to move and I was again told no, and they let people park in them if they need to due to mobility issues. If I had tried to park in a disabled bay not being disabled I'm sure this wouldn't be allowed. When we arrived back after being out all day both cars were still there but this time neither were being charged. I called the night manager on the phone who was going to see if he could find out who's cars they were and that in fact you can reserve the spaces!
The following morning the receptionist that was on was helpful and once the one space became available she reserved the space for me.
I was very disappointed with breakfast too - the bacon was terrible.
The hotel wasn't cheap and I expected a better standard."
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