"The hotel itself is huge with the historic main room being spectacular. Our room was a hike to get to but very clean, newer vinyl flooring, newer paint. We needed a one night stay for an event further south in the city so it was perfect for that. The location is pretty wonderful with Buckingham fountain and the park right outside the front door.
What wasn't so great was the front desk personnel. Seemed like they just hated their job. Not quite rude but getting there with my polite simple questions. Also the main restaurant was supposed to be open on Friday night but closed early? The bar area was unappealing so we ended up walking a block to the Conrad Hilton and had a great experience in their bar with food being served until late.
Would we stay again? If for a short stay, yes."