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"I remember last time was more water was hotter and more options. Maybe they were doing construction ?"

"Everything was good except the bed was too soft for me but It was good to have a electric blanket. The location and the environment was very nice."

"Just such a clean facility, excellent room standards with clean sheets, good choice of soaps etc and very fine facility at a gorgeous location... will certainly be back.."

"Clean rooms great comms and worked perfectly for a group golf weekend"

"Right in the centre of town, close to the park and waterfront as well as the shops and pubs. Great spot. Easy parking, clean and secure."

"A lovely stay, very welcoming. "

"We loved our stay, the room was really nice, spacious and so clean! Everything from the friendly staff to the delicious breakfast was fantastic. We were close to town and beach, could not fault a thing. Highly recommend, will definitely be back."

"Fantastic, has heaps of extra touches, roomy and quality!!! close to the beach also! "

"Previously stayed and enjoyed the hotel for what it is. Staff are great, guests have been good but this time the room smelt terrible.. unfortunately it smelt as if people had thrown up on the carpet.. possibly just the room we were in. Wasn’t like this last time.. will be looking elsewhere next trip."

"I love this property the convenience of location close to Warrnambool and everything is within walking distance. Not to mention the staff are incredible. Can’t recommend this place highly enough."

"All clean and comfortable. Great heating in the room."

"Rooms have been updated brilliantly including bathroom. Great bed"

"Nice clean room in a good location"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Bedding and decor was lovely. Nice hot rain shower."

"Very clean, great amenities"

"Location was fantastic. Room was clean and staff were very friendly"

"Warm and friendly staff Great location Walkable"

"Room so spacious. Perfect in all point. Bed so comfortable. A1 motel."