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"Excellent room - very friendly staff - restaurant was good both for breakfast and dinner. Would definitely stay there again on next visit to Guernsey."

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"Beautiful property, well furnished rooms with friendly & helpful staff. While I would fully recommend the property, it was disappointing to turn up and find no availability at the spa despite staying three nights/four days. Also, the hotel added on a service charge of £10/day on checkout despite having already paid a 12.5% service charge in the restaurants & bars (which made up 100% of our bill given we had pre-paid). The option is there to take the service charge off but in my view, it is...

"The staff are lovely but our room was tiny. I would think twice about booking again. Breakfast was nice though. Location is okay."

"Brilliant friendly staff"

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"Normally the best price for a room is by phoning and booking direct with the hotel, not in this case, it was considerably cheaper to book online? Most staff seem happy and helpful except the chap we got the pool towels from, maybe because it was a hot sunny day and he was stuck inside a gloomy room at his desk Outdoor pool Ok but indoor needs refurbishing looks like black mould all around the grouting on the spa pools not nice to see Food in restaurant and at breakfast very good, but again the...

"Friendly staff, clean room and tasty breakfast. Good location for our weekend stay in Guernsey - easy access via bus and taxi to Cobo Bay, Port Soif and Vazon Bay as well as to St Peter Port. Short drive from the airport too. We didn’t eat at the hotel restaurant but it was very busy and the seafood looked good!! I would recommend the hotel"

"Lovely bright room with separate table and chairs so we could eat in sometimes. Staff were friendly and helpful. Breakfast was excellent - freshly cooked. Location of hotel was perfect."

"Lovely room. Staff/Owner very friendly and helpful. Beach towel provided on request. Complimentary breakfast excellent. Healthy with a good variety over our 6 day stay. Can be supplied at very early times if requested. Useful bike parking right outside. Something to attach the bike to would be useful. Complimentary tea and coffee available all the time Location is convenient enough for the town centre. About a 15 mins walk. Very good bus service right outside. I would highly recommend a stay at...

"This hotel is a good quality place to stay. Staff are extremely attentive and welcoming. Breakfast was wide ranging, although they only display a limited range of milk. Bedroom was ok, nicely decorated but felt a bit old fashioned. The bed was not the most comfortable. There were limited plug sockets and no USB charging ports."

"The A-Team that make this hotel great were excellent. There’s some building work happening which meant the sauna wasn’t accessible but it’s a small point to an otherwise great stay"

"Very friendly staff and excellent service from hotel staff"

"Staff very welcoming and helpful - responded swiftly and accurately to everything asked, but the property is tired and requires extensive maintenance. Pool been shut for 2 years and Heath Spa now shut as well. Breakfast was really quite good. Location suited us as was a short walk to event we were attending nearby."