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"Staff is nice, room is clean. It's convenient, though the room is a bit small and expensive."

"Nice place to stay with easy access to the train and airport. "

"Very good"

"Great location, very convenient for access to trains, the observatory and quieter food options outside the madness of inner Shinjuku."

"The bed was hard and the AC in the room wasn't working, but the customer service was exceptional. I picked the tower view and it did not disappoint. From the moment we arrived and throughout our whole stay the staff was very helpful and accommodating. The location is also perfect because it is close to the shops without it being overwhelmingly busy. A bonus was that the limousine bus for the airport stops in front of the hotel."

"Great hotel. Walkable. Breakfast Anazing "

"Great staff, clean and quiet hotel. Good breakfast buffet "

"Excellent breakfast."

"Room very clean . In center of shinjuku but room is very quiet"