"I've stayed here before and it was no surprise I returned to it on my next visit to the city. The hotel staff are friendly and accommodating, always seeking to make a connection and help you out in any way they can. The room I booked was slightly small and the carpets looked a little worn down. The water pressure and drainage of the showers were sub optimal. I feel like the lighting in the room could be a little better. However that might be the particular room I received as the previous one I...

"Incredible hotel - convenient for West End shows - great bar - staff are incredible. We always stay here when in London."