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"Great customer service and communication skills "

"First of all It smells bad inside the room I stayed. And they are doing renovation work very close to guest rooms and very big disturbing noise is coming out from the working site at day time. Then they shouldn't have assigned guest rooms close to the work site. I complained about that to a staff but he replied to me that there would no problem. I had to endure all uncomfortableness during my stays. It's nonsense. But the surroundings around the hotel itself was nice."

"Moses and the staff were great! They were all very nice and very attentive! I would definitely stay here every time I came here to visit. I highly recommend staying here and getting to know the staff! They are all very friendly and respectful! I had an amazing time and had an amazing experience! Thank you"

"The staff were excellence and attentive "

"This is one excellent edifice, everything was there one should expect at a Hotel. Bar well stocked, food good to savour and I’ve recommended it to my niece in the USA 🇺🇸 who booked me here to evaluate the whole place in preparation for her wedding in December 2026."

"The facilities meet my expectation. The team at the resort was very accommodating and the place was clean and the staff was great. The breakfast was delicious."

"Great view. Attentive and pleasant staff. Very good breakfast. Free access to the club was a bonus. Nearby restaurant was very nice also."

"Very nice and clean. "

"Hotel Barmoi may not be the newest of hotels in Freetown, but it has a great location where you can hear the water crashing at night. The food is superior to other hotels, at a much more reasonable price, along with great staff! I continue to return time and time again."