Kasel-Golzig Vacations

"Rooms weren’t very clean. Ants in the room for example. Staff weren’t very friendly upon check in. We came in at 6.30pm and asked if we could eat in the restaurant. We hardly was allowed dinner as they were closing down. So we rushed through dinner and generally didn’t feel very welcome. Beds were poor and rooms felt very old. And it wasn’t even very affordable. Not coming back. "

"We booked a room inside the dome expecting convenience, but the location was surprisingly far from the pools. The room itself was disappointing as we found sand on the bed, dust throughout, and several maintenance issues. The sink wasn’t draining properly, which made showering difficult since we had to keep turning the water off and on to prevent the shower box from flooding. The Wi‑Fi also didn’t work inside the room despite showing full signal. We requested a room change, but the alternative...

"Very nice hotel... The room was clean... Breakfast was included in price and was delicious — lots of choices... "

"Sauberes Zimmer, freundliches Personal, feines Frühstücksbüffet, Parkplatz im Hotelareal"

"Beds were not comfortable, mattresses kept moving. Toilet had stain in them. Very unhygienic hand soap. Had to press it to get it out."

" Very little English speaking staff at front desk. Changes in lobby bar hours/services with no warning. They had no shampoo/conditioner in room but had shower caps despite no shower in room. Reserved a queen bed room and given a loft with spiral steps to bedroom on second floor, not mentioned I reservation. Loft warm with only a small window and fan for ventilation. "

"Breakfast was good room was very clean. The staff were very helpful."