Find all hotels by Independent in Jamestown, TN

"When I did my reservation I asked for king size bed and when I got there they gave us two queens and the pool was not heated"

"The staff is very friendly. But if you come in late at night like around 12:00 or later to check in it takes forever for someone to come to the door and check you in. I had to wait for 20 mins before someone noticed I was standing at the door. So they need to work on that. But other than that I enjoy staying there when I go to visit my daughter in North Carolina."

"The beds and pillows were perfect. Room clean. Bathtub that actually you can take a bath in. Great staff. Decent hotel bfast. Great value!"

"Fantastic, and very nice . No complaints, nothing could have been better. Any time I have to be in the area, I will book with Grand Vista. ."

"Nice clean room. Very friendly staff. The breakfast was better than some places, but nothing special. Good price for what we got."

"It was a quick one night stop. Super clean room and kind staff"

"Internet access is pretty bad. Couldnt get my laptop to get past the required login page. Called tech support. They decided to have me permanently bypass their login page by providing my mac address. Getting my tablet to connect much less get to their login page was also extremely frustrating. Often times took 5 to 6 tries before the login page would even show. Problem existing regardless of where I tried in the hotel. Once the laptop or tablet connected, the internet was extremely slow with lots of timeouts (or buffering if attempting to stream). And since I stayed for the week and hotel vacancy in the middle of the week was pretty high, poor internet performance cannot be blamed on overcrowding. Very frustrating. I also rented a suite (kingsize bed and a sitting area). The sitting area was essentially useless because there were no lights (no sconces, no corner lights, no table lights, etc.) in the area. The couch and lounge area were just too dark to be used even with all the lights turned on in the rest of the room. Very disappointing. On the plus side, the front desk staff were friendly and helpful. The room maids paid attention to detail and were equally friendly and helpful."

"Matress overly used , uncomfortable, worn-out and needs replaced "

"The cabin was spotless clean. We did use the gas fireplace one cool evening. The instructions in the cabin were very helpful. We loved being right on the pond and spent a lot of time on the covered porch and dock. "