"The staff were so very sweet and the amenities themselves were possibly the best ive ever experienced. The private onsen in room made me wish I never had to leave! "

"Yes"

"夕食、朝食共にメニューが豊富で、美味しかった。部屋も広く、快適でした。"

"Authentic Japanese living room and bedroom, excellent Kaiseki dinner and Western & Japanese breakfast, private Onsen bath, excellent service…"

"Friendly staff, clean rooms"

"客室が広くてびっくりしました！ 朝食の種類が豊富なうえとても美味しく頂けました。 温泉ももちろん最高です。 また行きたいです。"

"The hotel is great if you’re just looking for a way to relax from the cities. But if you’re looking to go to the Hakone Shrine dont stay here."

"Room was huge, spotless, and nice. Was a little perturbed by the number of giant hornets I saw, but that's the mountains in fall for you. Really historic and beautiful place. Food options within the hotel were strange and annoyingly expensive - I get that it's a 5 star hotel but not everyone wants to shell out a ton of money to eat there and it's one of the furthest hotels from the main parts of town so it feels exploitative of a captive audience. Food was Ryokan style, which was fine,...