Krystal Ixtapa All Inclusive

Property class: 3

Choose dates to view prices

At Krystal Ixtapa All Inclusive, you can look forward to shopping on site, a garden, and a playground. Adventurous travelers may like the fitness classes, volleyball, and cycling at this resort. Indulge in a hot stone massage, a detox wrap, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and an arcade/game room, guests can connect to in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Air conditioning
The current price is SAR 586
SAR 704 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Sea View

A balcony with white chairs and a glass table, overlooking a beach and cityscape.

Superior Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(10 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

A hotel room with two beds, a desk, a television, and a dresser.

Standard Room, Garden View

8.0 out of 10
Very good
(22 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View

A hotel room with two beds, a desk, a TV, and a balcony with a view of the sea.

Standard Room, Sea View

8.0 out of 10
Very good
(27 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

A hotel room with a bed, a TV, a desk, and a balcony with a view of the sea.

Superior Room, Sea View

8.0 out of 10
Very good
(18 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Non-Refundable Room

A hotel room with two beds, a TV, and a window with a view of greenery.

Standard Non-Refundable Room

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Ocean View

A balcony with a view of a beach and ocean.

King Ocean View

7.8 out of 10
Good
(18 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

A hotel room with a bed, desk, chair, dresser, and television.

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • All inclusive
  • Spa
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8.0 out of 10, Very Good, 729 reviews
The price is SAR 795
SAR 955 total
includes taxes & fees
29 Oct - 30 Oct
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About the neighborhood

Located on the beach, Krystal Ixtapa All Inclusive is in El Palomar, a neighborhood in Ixtapa. The area's natural beauty can be seen at Varadero Beach and Zihuatanejo Bay. Traveling with kids? Consider Magic World Aquatic Park and Magic World Aquapark. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Ixtapa travel guide
View more Resorts in Ixtapa
Map
Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Ixtapa, GRO, 40880

What's nearby

  • A table set for a meal on a beach with the sun setting in the background.
    El Palmar Beach
    3 min walk - 0.3 km
  • A marina with numerous boats docked, a lighthouse, and a sunset in the background.
    Marina Ixtapa
    15 min walk - 1.3 km
  • Delfiniti
    7 min walk - 0.6 km
  • Magic World Aquapark
    7 min walk - 0.6 km
  • Magic World Aquatic Park
    9 min walk - 0.8 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    26 min drive

Restaurants

  • Ruben's Hamburgers
    5 min walk
  • Ohana
    4 min walk
  • Simplicio’s Steakhouse
    3 min walk
  • Italiano
    3 min walk
  • Chili Beans Restaurante Mexicano
    4 min walk

About this property

Krystal Ixtapa All Inclusive

  • All-inclusive family-friendly resort located in El Palomar
  • You can look forward to shopping on site, a garden, and a playground at Krystal Ixtapa All Inclusive. Active travelers can enjoy fitness classes, volleyball, and cycling at this resort. Treat yourself to a hot stone massage, a detox wrap, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and an arcade/game room, guests can connect to in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with a waterslide and sun loungers
    • Free self parking
    • Bike rentals, supervised childcare (surcharge), and a billiards/pool table
    • A gift shop, multilingual staff, and wedding services
  • Room features
  • All 255 rooms offer comforts such as air conditioning, as well as perks like free internet access and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 27-inch TVs with cable channels
    • Balconies, childcare services, and heating

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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  • Pool
  • Hot tub
  • Spa
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The price is SAR 289
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includes taxes & fees
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Frequently asked questions

Does Krystal Ixtapa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–8 PM.

How much does it cost to stay at Krystal Ixtapa All Inclusive?

As of 23 Shawwal 2026, prices found for a 1-night stay for 2 adults at Krystal Ixtapa All Inclusive on 8 Dhuʻl-Qiʻdah 2026 start from SAR 586, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Ixtapa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Ixtapa All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Ixtapa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Krystal Ixtapa All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Ixtapa All Inclusive located?

Nestled on the beach, this El Palomar resort is within a 10-minute walk of El Palmar Beach, Delfiniti, and Magic World Aquapark. Marina Ixtapa and Magic World Aquatic Park are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Ixtapa All Inclusive Reviews

7.6

Good

8.0

Cleanliness

7.6

Amenities

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 371 out of 1004 reviews
Rating 8 - Good. 288 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. The ocean view from the room was also amazing. Great experience for being my first time there. Great staff service from day one. Great service from Luis as he helped us carry out luggage’s for 13 of us. Con: Should work on elevators as they take really long time to get to the floors plus it showed max of 6 people but sometimes if there was 4 people there was 1 that had to get out for overload.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff was super helpful and friendly
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very good ! Nice clean rooms, safe
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great view from room. Lunch at beach was good. Breakfast was ok. Not a fan of dinner food. Staff was awesome. Pool and beach great. Not really much in way of activities staff at pool. I really liked the place, but just know to plan on eating dinner out for me anyway.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and management were helpful to o address any issues.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Treated very well by all the staff at Krystal! Spent a full 2 weeks there and had a truly wonderful time! Kudo's to Rafael, Selene, (Both Concierges) and Jaime in the Buffet restaurant. everyday a smile and Spanish lessons with our coffee! Location is second to none by the way in Ixtapa. Right on one of the most beautiful beaches in the world!!! Steve and Colleen Lancaster
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff were very helpful and always kind. The food was good. The a la carte were good as well. Only thing was there weren't any chairs on the balcony and no face cloths
Stayed 14 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing with the ocean view, we got a two beds that were comfortable enough I just think it lacked on the bedsheets too light for my comfort and the hot water kept getting cold but other than that it was a very nice hotel and the staff were very friendly and helpful. I would definitely go back.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
our housekeeper was great the room was always clean the staff was always polite and helpful. The biggest complaint was the elevators, they were the slowest elevators I have ever been on. an did not work most of the time the stairs were much quicker but not the most convenient.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The concierge department, Kayle, Selen, and Rafa get getting us checked in booking our VIP perks and in having fish that we caught while we were out fishing prepared by the kitchen with three different plates. Excellent job thank you.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place for the price. Breathtaking views from the ocean view room. Lots of amenities and great food. Our favorite was the mexican restaurant for dinner and the cevicheria during the day, tacos in the evening. The bartender Lorenzo was super friendly and served us delicious drinks, he always made sure that they tasted exactly like we wanted. You can order drinks at the beach as well, they just down serve food (only downside for me). Plenty of umbrellas and chairs at the beach, the beach is super clean! No seagrass what so ever. The other thing I enjoyed was that they have nortenos that you can hire on the beach and a flying kite parachute . Very cool experience over all. If you want to buy soveneirs there is a small market off the strip nearby.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving to Ixtapa we were notified our luggage was left in Mexico City, not the hotels fault though. We arrived to a dirty room, the table was sticky and had not been cleaned. After after a horrible dinner, we went up to our room, the door lock would not let us in, someone was sent to look at it, after 40 mins in the hallway I wanted to speak to a manager, after telling him I was not impressed they changed us room, at 6 am my wife woke me up stating bugs where in the bed and she was bitten. we asked for a refund which we where given. I booked another hotel. Having stayed at Krystal Cancun and Krystal Los Cabo I chose Krystal Ixtapa as we had great experiences with this hotel before. I am extremely disappointed that the start of our trip was ruined to these experiences, sure they gave us a refund for 6 nights, not 7 as they still charged us to sleep with bugs. No offer of anything to make up for the poor experience we had, I felt the management could have handled this so much better, I expected more and now the Krystal has lost us as customers.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and attentive. Customer service was very professional
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time, in this hotel.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good except only white rum! for me that is enough reason to not go back! The price was very good for the room and all the amenities like food and pool. Access to the beach was simple and secure.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It feels like nobody wants to work there terrible service in the restaurants not good liquor.when you’re coming in they greet you with nothing, not even a glass of water. They don’t serve alcohol in the mornings in the restaurant. They don’t have mimosas food is limited.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility with great ocean view from our room. Breakfast buffet was delicious, Make sure to try the omelette bar.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I was normal like anywhere
Stayed 1 night in May 2026