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"Booking in was made difficult by the staff members poor communication skills. We contacted the hotel a few weeks prior to our stay date to inform them we would be checking in around 7pm. On arrival the room was extremely hot, the radiators were off so we opened the curtains and windows fully and turned on to max the supplied fan (no Aircon), whilst we went out to eat locally in Ipswich. On our return to the room a few hrs later the temperature was unbearably hot, despite the aforementioned steps we had taken to try and cool the room down. We went to bed and attempted to sleep, and so began the worst night sleep either of us have ever experienced, the heat did not subside...the only saving grace was that we were in the room and hour less than we would have been normally due to the clocks going forward for spring daylight saving. Breakfast was acceptable but again made awkward due to a different staff members odd communication. Communication on checkout was minimal which tbh suited both of us at this point, we were not asked how our stay had been. We will not be staying here again."

"The breakfast very nice, eggs cooked to order of you wanted. The room was decent, the staff friendly. The location was great or the theatre or the football stadium"

"Very relaxing short break with friendly, attentive staff and good food at all meals."

"Breakfast was very good and freshly cooked. Plenty of choice with continental breakfast too. Room was clean but a little tired in places. The shower head needed descaling but bathroom was pretty clean. The pool, jacuzzi, steam room and sauna were all an added bonus to our stay and very clean as well. The staff were exemplary. Very polite, helpful and courteous. The hotel is set in beautiful grounds and is very ornately decorated and furnished. A great base for exploring Suffolk. "

"Clean room & environment "

"Fan went off every 20 seconds during the night, wasn’t aircon as that was switched off so not sure what it was but kept me awake all night. Door didn’t lock properly when vacating the room. Tried about ten times. Eventually got it to lock, but when I was inside the room had to put a chair against the door as I was unsure if it was locked from outside as I was a lone female traveller. Normally stay here for work but won’t be staying again. "

"Parking was easy, plenty of spaces even on a busy Saturday afternoon which was when we arrived. The lady who welcomed us was lovely and provided useful information and gave phone numbers for local taxis. Same lady asked if we’d had a good evening on Sunday. Room was welcoming with delightful views across green fields. Bed was comfortable and shower was good too. Really pleasant stay, we’d certainly go back another time and so would our friends who were also staying at The Railway Thank you All for making our stay delightful "

"First time stay, it was a breathtaking in such a stunning setting. The breakfast was incredible. Check in was swift, room was lovely, staff were every so helpful, always with a smile - we had a great experience."

"Nice clean room.close to the station and check in was quick.would stay here again "