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"The staff where very helpful and friendly from start to finish the room was very clean and the amenities where excellent "

"Great treehouse with buggy. Up early to go around the park with the buggy. Loved the clubhouse bar, toasting marshmallows over the fire. We would return, loved the animals, grounds & restaurants too! "

"Overlooking the sea"

"Had a great stay for my son's birthday Lots of walking, lots of animals and lots of memories."

"Perfect place to stop over prior to ferry or Chunnel crossing. Not too far to walk into town although it’s uphill all the way back. Friendly staff and very welcoming."

"The closeness to the High St. meant it was easy to walk to find something to eat/drink. The host was very helpful."

"We had a fantastic stay at this hotel. Everything was spotlessly clean, the food was excellent, and the staff were friendly and welcoming throughout our visit. From start to finish we felt well looked after, and there was honestly nothing we could fault. We have already booked for September before getting the ferry, just hoping for better weather this time— keep up the great work!"

"Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar"

"Clean room"

"Room was lovely and staff were very courteous and caring."

"The room was very clean, and had been recently updated. The staff were really welcoming and friendly, and it was great to be able to take our dog with us too. A bed and water bowl was provided by the hotel for him. The only constructive criticism would be that the room would benefit from a light above the mirror. We wouldn't hesitate to stay again or recommend this hotel."

"Great team at the hotel and lovely refurbished room. Well done guys"

" Very friendly staff approachable and helpful nothing too much trouble. Fantastic double room very light and spacious loved the amenities selection , very large en suite with a bath as well as shower. Lovely meal great good menu choices in a cozy setting next to the fire with a really good bar selection too. "

"The room and the staff were excellent. I will recomend the hotel to everyone! "

"Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful."

"Incredible! To sum up our stay. It was incredible! From start to finish I can’t fault the service we received, Spotless, peaceful, spacious and super well equipped. "

"All good"