Find all hotels by Premier Inn in Hockley from SAR 241

"Shampoo and shower gels had run out. Bathroom flooded a bit as floor divider thing was a bit thin. One of the side lights by bed did not work. Was a lovely room. Great views. "

"On checking in the receptionist was new which slowed things up. Upon entering our room the duvet cover was the wrong size for the duvet also the pillows were lumpy and needed replacing LUCKILY Becky came to the rescue with a new duvet and different pillows!"

"There is no Spa. Our room was clean but only one towel ,cup for 2 people. No hairdryer in room. We booked including breakfast and then had to argue the point booking form said breakfast included but hotel said no. Also was given a 5 pound voucher for evening meal put voucher on table at start of meal and placed it on bar next to cash register to pay because we didn't actually hand voucher to cashier he refused to accept the voucher. I asked what we should have done with voucher he suggested we wave it under his nose. Reception staff no help refused to refund the voucher amount as well stating we should have made it more obvious."

"Great place to stay "

"Absolutely disgusting. First of all our room number was announced loudly across reception and the bar. Given we were two females and everyone nearby was male was inappropriate and dangerous. Supposed to have a twin room but was given a ground floor double that stunk of raw sewage. First complaint was made. Offered to move us rooms and once again announced our room number to everyone. Second room also a double that had the horrific sewage smell. Completely inhabitable. Told them we were not staying there and left. Would never book"

"Just stayed overnight, but was ideal for what we wanted."

"Cleaners every 3 days but room was clean. Not always hot water. Road noise. "

"N/a"

"Nice place and nice people. Southend is brilliant. "