Hetzerath Vacations

"I didn't have a pet with me but I saw other customers that did. They do welcome pets. The breakfast was good! 2 types of bread, ham, Swiss cheese, orange juice, scrambled eggs, boiled eggs, assorted condiments, and excellent espresso, coffee, or cappuccino. The only constructive criticism I offer is I wish there was an in room Keurig or kettle for evening herbal tea. Also a vending machine in the lobby would be nice for late night snacks. We stayed in a tiny house and it was quiet and...

"I enjoyed a very relaxing night here after a long trip. The surrounding area is quiet. With beautiful surrounding views. The owners were extremely welcoming, and my evening meal and breakfast in the morning was excellent. I wish the owners and there family every success for the future. "

"Disappointed by False Advertising – Stay Away! I recently stayed at this hotel and was extremely disappointed. The main reason I booked was because of the amenities shown in the pictures—specifically the indoor swimming pool and spa/sauna. However, when I arrived, I discovered that none of these amenities actually existed. The photos and descriptions online are completely misleading. It felt like a clear case of false advertising, and I felt deceived. If I had known the truth, I would have...

"The room was clean, but the mini fridge was left unplugged and someone left food in it so it continued to make the room smell horrible. We had to wait a while at the front desk, because the lady was outside and didn’t hear the bell ring multiple times. Didn’t like that the door was a key. So if there’s more than one person staying and someone left and the other stayed, the other was locked in basically. Wish we were able to use the spa but nothing showed how, and waiting at the front desk was a...

"You cancelled my booking 1night before our trip which didnt amuze mebecauce we were travelling by bike. Not so nice!!!! I will never book you again."