"i loved staying here and will stay here again in the future!"

"The description of the hotel is not truth. It is not in galleria area. The area is unsafe, people were playing music loud without any restriction from one of the room. The park area was dirty and dark, unsafe area in general. They didn’t let me cancel the reservation when I saw the condition of the hotel. Really bad answer in the front desk nothing by phone too. Expedia didn’t solve nothing about this experience and I was charged with full price. There is not respect for the customer in this...