"We book for apartment but when we arrive we get a studio which very small "

"Check-in advertised at 3pm but the room isn’t ready at 3. Reception staff tries to gaslight saying they are not responsible for that, claiming it’s not guaranteed as it depends on the housekeeping? Like huh? In the messages with the hotel they clearly say check-in is available starting from 3, there is no room for misinterpretation. 3pm sharp the room must be ready. Breakfast is not worth the money, disgusting coffee and the yogurt had green mold on it. Upon reporting to the breakfast person he...

"The rooms were clean and adequate but dimly lit that I had to use my phone light sometimes to see what I needed. Telephone communication was abysmal. Several phone calls were met with voice mail, 20-25 minute wait and no answer, No return of messages. Constantly asking for communication through messages. I finally found a phone number on WhatsApp that I was able to connect. The staff were magnifisant and very helpful. The hotel had a cafeteria for food, snacks, tea and coffee. Food was very...

"ممتاز وجميع الاحتياجات متوفرة بالقرب من الفندق الفندق لا بوجد به افطار فقط ركن للقهوة مجانا "

"قيمة التأمين عاليه تم حجز ليله واحده وتم حجز 400 باوند تأمين؟؟؟ تعامل موظف الاستقبال غير جيد"

"N/A"

"City Studios is offering a place to stay with the convenience of self catering. The room was clean, the kitchen well equipped and I had plenty of space for my stuff. The check in is different to what I was told. They do not use the app anymore, just head into reception. My door to the room was a challenge - it didn’t close easily. Maybe something to look at. I didn’t like that I couldn’t watch normal live TV, but I enjoyed the Christmas movie channel. 😂 Overall a sufficient place for rest,...