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"I really like the fact that this place was completely unapologetic about being a throwback to an earlier time, keeping its historical feel without being kitschy. All the things that were important were done well without trying equal or outdo most modern hotels that feel they were made with a cookie-cutter. It also has a great little (and very busy!) restaurant downstairs and a small bar. It is clearly appreciated by its traveling clientele but also appears to be a local favorite, and all the employees seemed like a family, appreciating their good fortune to work at a place with such good vibes and character."

"Our stay this time was due to Short Time Stay, at Royal Jubilee Hospital. It was economical, clean, and close to the Royal Jubilee in an emergency. The only problem for me was the height of the beds, but a step stool did take care of that issue. I am told it is now a standard rule with Workers Comp. Thank you for a wonderful stay!"

"Yes "

"I had an absolutely amazing experience at the Fairmont. Great staff, very good rooms, excellent service and location. And must have afternoon tea. It’s expensive but I tried other places and nothing compares to the tea experience at the empress. "

"The room and staff were great!"

"Friendly staff "

"The room was clean, check in was courteous and fast, spa was amazing and the restaurant was also good. "

"Very comfortable room."

"Lovely, well-appointed room, very clean. Beds were comfortable and we had a lovely view from the 12th floor. "