Find all hotels by Highgate Independent in Greenvale, NY from SAR 612

"Staff was friendly and accommodating. "

"nice location"

"Staff very very helpful. Space room was ok too for traveling with children and since is next to Grand station so is easy to arrive everywhere just walking some blocks or taking the Metro. I would love TO Stay there again. "

"I didn’t have the chance to try the bar but breakfast was great. The pastries were excellent. Eggs were a little cold but other than that everything was perfect "

"The hotel was basic. The room was tiny and very old. The rug had stains on the floor where an iron was dropped and cigarette burns. The place was clean ish. Beware the $137 charge for incidentals that does NOT get returned. It is meant for the services such as luggage storage and whatnot. This is in addition to the cost of the hotel and was not included in the booking which basically decreases the cost artificially when booking. Pay attention. I would have booked another hotel had I known of that extra charge."

"My stay was paid for through Expedia; but my card was charged after my stay with no explanation. I’m still trying to figure that out. A call to the hotel was not returned "

"Staff friendly, let me have early check in which was nice after my red eye flight"

"The hotel was ok. Elevators took a really long time. Early check in was verbally confirmed but at arrival, it wasn’t and we had to wait 3hours but at least the bar lobby waiting area was comfortable. We called housekeeping for extra pillows (4) and they kept delivering 1, for 2 nights in a row. Lots of miscommunications from calling housekeeping to the actual order that was sent. Location was great and convenient. Overall ok stay."

"I didn't like the auto 20% gratuity at the restaurant, but the food was good if not over priced. Cleaning staff was great. "