Search Residences in Greenacres

"Nice clean room with everything I needed. The hotel is not in the most desirable area, but I didn't choose it for the location."

"The staff was wonderful."

"Bedding had holes burned in them. The shower was unable to be used it was yellow and cracked up. The staff was super friendly and helpful but come on to spend 170 on 1 night and can’t even shower is not okay. I had been on the road for 6 hours. "

"Great customer service very convenient "

"The staff member that greeted us at the front desk was wonderful and got us into a room right away! The room was clean and lots of space!"

"Everything well organized very clean nice stay and fun environment "

"The pool was closed for lightning. The storm passed and the pool normally closes at 8:00 p.m. it was 6:00 p.m. I called the front desk and the concierge and they both gave me different answers as to why the pool was never reopened. It was 85° out and we are there for two nights. No pool... And they're absolutely was no lightning in the area. Tried to play ping pong the next day no one could find any paddles or balls... To employees unwillingly tried to help and never returned. The carpets are absolutely disgusting filthy old and and desperate need of replacement. The hallway was never vacuumed in the three days that we were there. The pool area is lovely but this property completely lacks attention to detail."

"Location good. Staff good valet good. Food rotten gym v good. Shower missing pieces. Faucet leaking. Needs a lot of work. Four seasons infinitely nicer but more expensive"

"During the 3 night stay, no room service was provided, even though it was requested. No additional pillows were provided, even though they were asked for. A center coffee table in the lobby collapsed on top of my foot. The table leg had previously broken off and it had been precariously slopped back together with glue. The bathroom had black mold on the bottom. The smoke detector alarm chirped for 2 nights with no resolution, even though we requested it more than 3 times along our stay. While the staff was superficially pleasant, any request for support in light of escalating problems was ignored. This was by far one of my worst stays for me, my wife and my 93 year old mother. "