Find all hotels by Independent in Gowanda, NY

"Room was decent. Not 5 star, but a bed and a shower. Unfortunately, no soap or shampoo in the room. Hotel room door definitely needs a paint job. No staff at front desk, had to call a number to get someone to check me in. Had to plug in heater because it was obvious the room wasn't used in a while. Breakfast was advertised but there was none. Parking lot needs work. Ton of potholes and property was not very clean with ice maker out of order, garbage bins and other cleaning items left in corridors. Great restaurant next door was a positive. Average hotel at best and ownership should make investments in improving the property experience instead of making it a money grab."

"one staff member wasn’t very nice :("

"This place needs a major overhaul. Very outdated. Place is clean. "

"Restaurant was closed didn't have breakfast."

"This is our second stay here and it’s a great, clean place. Staff is friendly. Breakfast included. A quick ride over to the casino. Recommend!"

"Our family had an amazing stay! The staff is so friendly and amazing amenities. "

"first off this is a trap house. It is so disgustingly dirty if I wasn’t so tired with my daughter checking in so late I would’ve literally rather sleep in the rental car and I didn’t really notice how dirty it was until the morning. I can tell you that the bed was clean and the sheets were clean, but that’s about it. The walls had graffiti on it that it looks like that they bleached out the rug were filthy discussing and dirty. There was a hole in the shower. Somebody left a propel water bottle that the house made never cleaned up and there was a dirty rag hanging over the shower the empty toilet paper roll. I mean, let’s talk about that. I would never stay here ever ever again my daughter was going to the university five minutes away from there I’d rather pay triple the price and for $140 a night and that was on sale definitely not worth it. Do not stay here. you also know that it’s very bad when they have a sign in front of the phone that says human trafficking hotline."

"Good stay"

"Breakfast was very good Used handicapped parking"