2/10 سيّئ للغاية
Zac
مسافر برفقة شريك
٢٤ نوفمبر ٢٠٢٥
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
On Arrival the elderly bloke was nice but very little information was given and just asked for a signature, then just told me my room was on level 7. I had to find the Carpark myself and was unsure where to park as there are garages and no parking signs all throughout, things placed in carparks to try and save them etc. We then get to our room that has been updated but the furniture was not and broken, eg: legs broken and not fixed. Then had cockroaches running about everywhere also throughout the hotel and in the rooms. 1 Laundry sachet was given for our 12 night stay to wash our clothes and towels because towels were not to be replaced until 6 nights into our stay, we had to wash them ourselves. These towels were also our towels provided for the pool. I find this really unsanitary due to the pool having chlorine and then wanting us to use the same towel after a shower. I did ask reception for new towels and was told NO we were provided towels these are now our responsibility until they are replaced after the 6th night when our room got serviced. This brings me to toilet paper. Our roll of toilet paper was only a half roll on arrival and was told they are $1 each at our expense if we wanted a new one. My Partner and I were relaxing in the pool and spa and as couples do we’re having a cuddle. The Elderly bloke comes out and accuses us of having relations in the spa. We felt very watched and violated of privacy as adults. Continued on Google reviews. Very poor quality Resort
Zac
أقام 12 ليلةً في شهر نوفمبر عام 2025