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"The shower / bath had not been cleaned the door handle was for the toilet was broken I was told that the room I booked was facing the ocean well not the case at all and there was not even a toaster in the room or plates or bowls or knives or forks absolutely appalling and I’m going to be looking for a full refund of my money I know that they don’t tell you when you book the room online that you also get stung for the parking that should be provided in the price of the room not charge extra to...

"Great location. Apartment was clean and very comfortable for our family. Would definitely stay again next time we are in the area."

"Beautiful room, immaculately tidy. Staff upon check in were super friendly and helpful. I can’t fault the Meriton as we’ve stayed at most of the locations and always 5 star service"

"Floor 21 tower B has a stink rubbish smell all the time, complaint to staff so many time but they send somebody spray perfume in the area and which only worked for 2 hours and again the same smell. Hopefully they will fix it permanently ."

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"What a beautiful stay, the staff went above and beyond, the room was beautiful, the ocean views stunning and the restaurants lovely. The only let down was room service, you never really got what you ordered on the menu. "

"Staff very helpful and friendly, room was spacious enough and all neat and clean. One annoyance though is the "desk chair" which gets to be the worse I have ever tried in a hotel! Really the only issue I faced during my 4-day stay. If you are not a business tarveller, not a concern I guess. Breakfast options were great with a very comprehensive variety of food, fruits, pastry, and drinks."

"Centrally located, clean rooms"

"Location was the best thing"

"Really quiet rooms and lovely bar and bistro"

"Everything is good about the hotel but the location is not very convenient. It takes about 30 minutes walk to the reef boat ports and 20 minutes to the downtown."

"Amazing spot, staff and convenience"

"Everything was good"

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"Excellent location and amazing staff. Very quiet. Beds super comfortable. Food in lounge was delicious. Rooms are dated and could use a refresh but overall we were happy with our stay."

"Our room was not cleaned. When requested later in the day at 1pm, it was still not cleaned. A further request was made at 5.30pm and the bed was made but the rest of the room was not cleaned. No towels, bins full. After requesting a 4th time we were told that housekeeping finishes at 2.30pm."

"Just ok"

"I liked that tram was right next to it the hotel, was convenient to go shopping the room I stayed had a nice view of some parts of the beach, Staff were friendly welcoming and helpful, 5 to 10min walk close to beach, restaurants and cafes. Breakfast was average the variety of the basics it was convenient to have and go to our daily activities"

"A great place to stay - awesome breakfasts. Walking distance to many places. We had minimal issues (eg: the TV was playing up) but the staff were eager to help out."

"Great location but time for a cosmetic update"