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"Great room, good food, very friendly and helpful staff. Wonderful value overall. "

"Lovely place, rooms and lobby were both lovely. Great atmosphere. Good location, about 20 mins walk to the city centre. "

"Clean room, great breakfast, close proximity to Heathrow airport. "

"The staff were really helpful and friendly. Great location for terminal 5. "

"Some rooms have a bath-tub and some have a shower cubicle. Some have air-heating via a vent near the ceiling and some have an electric radiator which you can set to the temperature you want. You could ask for what you prefer at reception when you check in. I always ask for an upstairs room because ground floor rooms can be noisy if you have people on the floor above stomping around late at night. I've never had the breakfast and, since I only needed the room, I didn't pay extra for that. You can make tea and coffee in the room of course."

"Friendly welcome, spacious room (pentaplus), great value, nice and clean, huge bed. "

"24 hour service "

"Excellent as always "

"Comfortable room, good food"