"Woke up to roaches crawling in the wall inches from my face"

"We arrived and it was shut down. No notice or warning. I have sent in a refund request in but have not heard a word since. Expedia has failed me. Booked it through expedia. Expedia should have notified me the place had shutdown. Drove 500 miles with no place to stay. Not a good feeling to be left in the cold. If this actually gets read, I hope in the future you update your clientele with important info as changes are made."