"The wifi service did not work the entire time I was there. After asking several times about the issue, across 3 days and 4 staff members, each gave different answers. Ranging from it must be jammed up with many people using it to "I don't know, sorry", to I'll ask the manager, to we'll reboot it. One staff member said they had great connectivity. I pointed out that was the "staff wifi", not the guest wifi. Which connects for maybe 1-2 minutes then drops. And I tried at all times of the day. If...

"Car parking good staff friendly Bar not so good as expensive and closed early on a Saturday Room was poor,windows dirty and pain was all white as gas has blown and did not shut so cold through the night "

"No lift, lots of stairs!!"

"This is a very nice little inn. My wife and I love to stay here every time we come to visit family in Alton. It is just what we are looking for: a nice, clean place to spend the night. Highly rated."

"Great place to stay. Nice location with everything on your doorstep. "

"Room was very dark and depressing. Asked for a room on the first floor as lots of steps to higher floors. Would have liked a mini fridge but needed to get ice from the bar to keep milk cool. Bar was below my room and was very noisy with bucks night. Otherwise very handy location"

"It was centrally placed. The staff where all very helpful. The hotel was clean."