"The rooms are varied. The dog friendly rooms are not great, but at least you can bring your dog. The suite we had (when we didn’t bring the dog) was characterful and a good size but the bathrooms need an update. I’m not sure if this is the case across the hotel. The lady in reception is lovely, but if she isn’t there it can be hard to get help to check in. A lot of the staff are pretty grumpy and not very helpful. "