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"Was good 👍"

"The breakfast was outstanding. The guest services answered our request rapidly. Great location safe and clean"

"No hot water, literally came out a dribble and never hot. Virtually no control"

"Excellent"

"It was an okay stay. Nothing in room to tell you about amenities. Had a coffee machine but no coffee pods. Rooms very small. For what we got was very expensive"

"My boyfriend & I had a great stay here and I’d love to come back. The King Suite was super nice & clean with a good view, and the staff were helpful, friendly, & attentive. I also liked how we were walking distance from the pier, shopping, & nice restaurants. I was only slightly disappointed to find out last night that the hotel doesn’t offer room service, but it’s no big deal. There was also no hot water when I showered this morning at 7:00 am. It was freezing cold. Overall, we had an...

"Hotel is very nice - rooms are quiet and clean, staff is helpful, breakfast is free (and very popular). I’m very happy with our stay, we’ll be back"

"Room could of been cleaner especially the windows since paying for panoramic view"

"Needs a few more perks in the room.. Especially a little fridge.. maybe a pen.. Maybe a peice of paper..."

"Great location, friendly staff, and clean rooms. I would recommend and stay again."

"King size bed was the entire room and hangers in closet were hanging half way out."

"We enjoyed a mini vacation to our favorite hotel in Chicago. This is our fourth time staying with the Omni and they never disappoint. Easy walk to the Red Line to head to a Cubs game. Steps away from shopping, bars, and restaurants. Thanks for another amazing stay."

"Close to the magnificent mile, navy pier and the river. We walked or used buses and Uber to get to the museums and ball fields. Kids said the pool was cold and didn't want to go back but it was very clean. Staff were all friendly, greeting you as you came and went and got us extra towels we requested very quickly. Everything felt safe as you have to tap your room key in the elevator to take you to your floor. Good choice of breakfast items made to order for a reasonable cost. ATM on site was...

"I liked how roomy and comfortable the room was"

"Rooms are small and dismal; carpets are well worn. Hotel offers no food or coffee or water. Location is good, but that’s the only real positive to this hotel; it’s not a nice place to stay nor a good value."

"Worst place to stay"

"Location was perfect for enjoying downtown…walked to many of our destinations. Staff was friendly and helpful. Rooms were clean and the restaurant/lounge was delicious and the service was excellent. Would definitely stay there again."

"Great location for exploring Chicago. The staff was very friendly and helpful and the room was clean."

"Good location. Friendly staff."

"Beautiful lake view from our 17th floor. Staff were exceptional."