Err Vacations

"What a lovely setting, friendly staff and fantastic hospitality, we will certainly be back and next time we will stay longer."

"Great location for exploring the Pyrenees by the Little Yellow Train. The staff are friendly and attentive and the dining room meals were excellent."

"La habitacion estaba de maravilla."

"While the property is nice and the location is as good as advertised, the stay was very subpar, highlighted by two glaring problems: 1) Absolutely no staff on Sunday for our arrival. No front desk staff to check in, no guest services for questions - nobody. 2) No air conditioning made the spacious room uninhabitable, and sleep was incredibly hard to come by during the terrible heatwave that the region was experiencing when we were there."

"Staff accommodated our wishes , the hotel offered very nice dinner (70 euros for two people) , good location "

"We arrived on Ascencion day from the little yellow train to no bus or taxi from Villefranc to the hotel - locals gathered together at the station to take us to the hotel in a private car - refused to accept any payment. Next day we needed to do washing, again let down by taxi's to get to laundry (at the local supermarket and a local again gave us a lift but let down again by taxi's to return (not far enough). The dryer did not work so back to hotel with damp washing. Immediately hotel stepped...