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"We only stayed one night but we can honestly say the Hotel was above our expectations the staff were friendly and welcoming our room was spacious clean and beautifully decorated and quiet. The breakfast was freshly cooked that we pre ordered last night and delicious much better the the buffet style.There was plenty of choice of cereals fresh fruit salad yoghurts and a hot drinks machine. The carpark is quite small some guest had reserved spaces (pre booked)Unfortunately our car was too long to...

"Good value and excellent location."

"We were on the 3rd floor twin room,found last set of stairs narrow and very steep 60+ room small. Breakfast excellent staff great"

"From my first contact at booking, the reservation staff at the Hotel were extremely helpful & I would say they went above & beyond my expectations. I had accessibility requirements & again they went above & beyond to make sure I had an accessible room which made things a lot easier. I had a good nights sleep, breakfast was good, all staff were polite & happy to help & gave me the impression that they cared about the level of service they were providing. A Special mention to Gemma & The...

"Nice flat near Plymouth Uni and walking distance to local shops. Access was a bit painful as tbe access code did not work but soon resolved by contacting customer services. Some of the property info such as wifi network and password were not correct either so they need to update their comms. Otherwise the flat was comfortable and had enough cutlery and crockery for 4 (other than bowls). On site parking is a bonus but the open and overflowing trash bins were unsightly and not very welcoming"

"No one came to clean/empty bins etc for the length of our stay. It was very noisy. Constant doors banging in the middle of the night. Some drunk person knocking on the door after 9.30 pm. Reception staff were fine, but had to request clean towels/extra toilet paper."

"Good central location. Clean and good facilities. Fine for a couple of nights. Centrally located with plenty within easy walking distance. Let down by poor checking process where I was outside the property but with no instructions. Had to call thankfully all quickly resolved."

"Downstairs smeeled of cigarettes but the rooms didnt 👍"

"Booked as a self-contained room thinking it had a kitchen. It did - shared by the rest of the rooms on the floor. Hmmm. It felt like an institution - a key card to get through a barred gate, then again to enter the building, once more to enter the floor and finally a fourth time to enter the room. Didn't realize it was student accommodation most of the year. Whenever another room door closed there was a loud bang! Not peaceful enough for my comfort. The room window was floor to ceiling with a...

"The RWY is a beautiful spot and you can easily take the ferry from there to Cremyll (Cornwall) or round to Barbican which opens up access to all the different ferries and tours. The apartment was really good but some things needs to be attended to, the dryer option on the washing machine kept error in out so all clothes had to be hung on the clothes rack to dry, not the end of the world but inconvenient. The oven door isn’t closing properly so lets a great deal of heat out and the extractor fan...

"Beautiful hotel. Stunning grounds. Staff were amazing, food was delicious and the rooms were cozy and clean. "

"Staff incredibly helpful from Manager to the cleaner- great breakfast"

"Staff was very friendly. Property was clean but, but Exrea bed was not ready when we arrived no blankets, no pillows etc so we had to chase staff twice for this( eeven i specifically wrote emails and verbally reminded the receptionists befor we entered the apartment. I found this anoying) Also very very poor breakfast for a 4 star hotel. I felt i had to beg for food because not everything was displayed for example We had to order for example croissant thta was not displayed And when we...