البحث عن فنادق في إلرينو من SAR 191

"Breakfast was good! Staff was friendly! The only negatives were noise level— could hear people talking that were in the room above us. Also, one of the elevators wasn’t working."

"The room was clean when i checked in. After that, nobody ever came in to clean, not even to empty trash, check towels, etc. There was no shampoo. I checked in very late at night. The young lady at the desk working the night shift was very sweet. Unfortunately, after many tries she was unable to code a room key for me. Her only solution was to let me in a room and she told me she would put keys under my door as soon as she was able to get them working. I also needed to print some sensitive...

"The staff is very helpful and friendly. This is my second stay there this year, and there were no major issues or concerns."

"Staff personnel was less than kind to my wife as I made the reservation in my name and paid ahead of time for my wife and Mother in law. Forgive me for making the reservation in my name!!!! He didn’t believe my wife with same last name and address was related to me!!! But I digress! They got in and slept well. Please be more kind."

"I was a bit disappointed with the breakfast"

"the room was dirty, there was a dirty like tissue stuck in the peephole on the door. there was a like luggage tag on the floor. when I looked at the sheets there was hair on the bed and a hole in it. there were a couple bugs in the room but a lot of bugs on the walkway to the room. I ended up leaving but they wouldn't give me a full refund charged me a cleaning fee for a room that was dirty when I walked in.. really horrible first experience in this town"

"We didnt even stay. The staff was extremely rude, wouldnt even look when talking to us trying to check in. Nasty rooms, crappy parking lot. Pool was disgusting. Save your time and money and stay elsewhere."

"When we first checked in, the staff was great, but when we had to extend our stay, they seemed to catch a attitude. I'm willing to give them another chance , because maybe the just had a bad day. Overall, we enjoyed our stay. I would recommend."

"Evidently our reservation was cancelled and even though we had a confirmation number, the "system" didn't recognize it and they had no rooms available. Although, with the looks of the other guests and open containers of alcohol I think they did us a favor and we stayed at the Hampton Inn instead and enjoyed a beautiful and comfortable stay."

"First of all when we first got in the room there was a strong smell of mildew and dried urine on the toilet seat. I called the front desk and they came down and cleaned the toilet seat. Then I couldn’t sleep because I was itching like crazy. I finally fell asleep after the sun came up and had to check out by 11am. When I woke up my left arm was swollen pretty bad. Later that evening I went to the ER to have it checked out and found out I was bitten multiple times all over my body by bed bugs. I...

"Staff on the two nights was wonderful First room was a crappy fridge,2nd room tiles in bathroom was broken, mold on wall, 2 roaches..the Last night at 830pm we got moved again rooms pull out couch was damaged, drawers didn't stay shut. Only 1 ice machine top floor was working, no vending machine or heated pool as advertised."

"All of the water was too cold to enjoy. And none of the pools open til 10am. And the outdoor lagoon closes at 7pm!"

"We had a great stay. Clean and friendly staff. 👍👍"

"Staff was friendly and welcoming. Location was convenient. Great rooms with comfortable beds!"

"The hotel was clean, and the staff was friendly."

"Clean property and rooms Friendly stuff and front desk Good breakfast Quiet place for family"

"Clean rooms, good staff, is a good place."

"The rooms were very nice, and the housekeeping staff was great. The only drawback to our stay was that there was no free breakfast, or breakfast on site. From what we read about the property, before arriving, we believed that they did serve a free breakfast. However, they did not. There was a McDonald's nearby as well as a Waffle House. The issue for us was that we had to allow additional time in our schedule which had definite time constraints already. Otherwise, we would have planned ahead...

"The front desk was so pleasant! Great hospitality! Reception was amazing! Walking distance to the medical center very convenient for my trip! Highly recommend!"