Efferen Vacations

"Check in was very confusing on parking and where the entrance is. "

"The initial contact with reception was negative as the receptionist seemed to have an issue which he kept repeating to me in loud German. After I mentioned Expedia he ruffled through the files, found the paperwork and started speaking in English in a more normal tone. We filled out the paperwork which he provided. He later helped by arranging a taxi to take us into the old town to see the cathedral, buildings and the Rhine. Parking, room, lift and bathroom were all fine and clean. Breakfast and...

"Very small rooms and dusty"

"Staff were friendly"

"The hotel description online was not accurate, as follows: 1) Mini fridge: The fridge was not very cold. When I asked how to set the fridge to cool, I was told this is not a fridge. It is only for putting cold items in, so they don't warm up so quickly. 2) Air conditioning: This was exceedingly inadequate!!! When I asked how to get the AC to work, I was told to push the AC button twice, set the temp to 19C, set the fan speed up to max, and I should close the drapes. I did all of these...

"Conveniently located at walking distance from the STR (tram) station Mohnweg, about 25 min ride from the Deutz/Messe Cologne train station. The room was not luxurious, but clean and comfortable. Shower water heats up right away. You need adapters if you come from the US. There is no outlet near the desk. My room was facing the main street, which is very busy. I would ask for a back-facing room unless traffic lulls you to sleep (the window seals the noise out). Breakfast was excellent. Nice...