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"I appreciated the helpfulness of the staff, who were available 24/7 for questions, as well as the location very close to the underground, which made transportation very easy."

"We had a small inconvenience with our original room, but the hotel handled it exceptionally well. They arranged a complimentary transfer to another hotel and even upgraded our stay. The staff were incredibly friendly, welcoming, and attentive—especially meaningful as it was our first visit to London. Their professionalism and classy service truly made our trip memorable. Highly recommended."

"Polite and helpful staff, spotless room, and great location "

"Very clean and spacious room. Loved that you could close the curtains with a touch of a button. Can't wait to come back. "

"Clean room, beautiful hotel"

"Staff were super friendly - and having a washer dryer in the room was super convenient "

"High standards throughout the hotel "

"Amazing hotel, weather, comfortable bed and pillows. Noise free from outside buzz from the city"

"Nice greeting. Quick check in with polite and helpful staff. "